Trade-ins are a common part of the car buying and selling process, but many dealerships are still using outdated methods for vehicle appraisals. Pen and paper, as well as WhatsApp group chats, can make the trade-in process disjointed and harder to manage, leading to inaccurate appraisals and increased exposure to reconditioning costs. Luckily, digital vehicle appraisals are here to streamline the trade-in process, making it easier and more efficient for both dealerships and customers.
If your dealership is still using pen and paper or WhatsApp for vehicle trade-in appraisals, here are some tips on how to improve your process using digital vehicle appraisals:
Access Valuations, Finance, and History Checks
One of the biggest advantages of using a digital vehicle appraisal software like appraisee is the access it provides to valuations, finance, and history checks. This information is crucial in determining the value of a vehicle and can help ensure that both the dealership and the customer are getting a fair deal.
Estimate Reconditioning Costs
Digital vehicle appraisal software also allows dealerships to estimate reconditioning costs for vehicles. This is especially important when it comes to trade-ins, as it can help dealerships manage customer expectations about the price they can expect for their vehicle. Being able to enter estimated reconditioning costs in front of the customer also helps with transparency and builds trust.
Highlight Vehicle Damage with Pictures
Pictures say a thousand words, and this is especially true when it comes to vehicle appraisals. Digital vehicle appraisal software allows salespeople to take pictures of the vehicle and highlight any damage or issues with it. This not only makes it easier to identify any problems with the vehicle, but it also provides visual proof for the customer and the dealership.
Use Chat Functionality to Keep Everyone on the Same Page
Communication is key in any trade-in appraisal process, and digital vehicle appraisal software makes it easy to keep everyone on the same page. With a built-in chat function, all communication between the salesperson, customer, and dealership is recorded and easy to access. This eliminates the need for disjointed WhatsApp group chats and provides a more structured approach to the trade-in process.
By using digital vehicle appraisal software like appraisee, dealerships can improve their trade-in appraisal process and provide a better experience for their customers. With access to valuations, finance, and history checks, the ability to estimate reconditioning costs, the ability to highlight vehicle damage with pictures, and the use of chat functionality to keep everyone on the same page, dealerships can streamline the trade-in process and build trust with their customers. So why stick to outdated methods when there’s a more efficient solution available?
